Setup team
The team that builds your phone answering, website chat, booking, and texts—and tests them with you before go-live.
About
A small team that sets it up and stays on it
Home-service shops lose jobs to voicemail every day—while techs are on a roof, under a sink, or in a crawl space. Merriline sets up and runs an AI receptionist built for your trade, then keeps tuning it with you.
On the call, we'll tell you straight if this isn't a fit for your shop.
A small team, hands-on
We're a small team focused on home-service trades. We don't have a wall of logos or a pile of reviews yet, and we won't pretend to. What we offer is a clear process, honest pricing, and direct access to the people who set up your receptionist.
We work with HVAC, plumbing, electrical, roofing, garage door, landscaping, pest control, and similar trades—not generic call centers. Our team chooses established platforms, configures them around your shop's rules, tests with you, and reviews performance every month.
Who runs your account
Your point of contact
You'll work directly with the people who set up your receptionist: kickoff, monthly check-ins, and updates when your rules change.
How we work
Honest by default
Your AI receptionist always says it's an AI. We never promise results we can't measure.
People for emergencies
Anything urgent goes to a person, every time.
You own what's yours
Your number, your customers, your recordings.
Better every month
We review it with you every month and fix what didn't work.
Service area
Built for home-service shops nationwide
We work with HVAC, plumbing, electrical, roofing, garage door, landscaping, pest control, and similar trades in any US state. You set your service area, hours, and emergency rules—we build the receptionist around them.
- Phone and website chat answered with your shop's rules
- Routine jobs booked on your calendar
- Emergencies handed to you or your on-call tech
Let's talk about your phones
Book a 20-minute call. We'll ask how calls get handled today and tell you straight whether this would help.