Questions, answered straight

We set up and run an AI receptionist for your home-service shop. It answers your phone and website chat, asks the right questions, books routine jobs, hands emergencies to a person, and texts you the details. We build it, test it with you, and keep tuning it every month.

No. We set up and manage the phone, chat, texting, and booking tools for you. You get texts and emails with the details. If you want to log in and read every conversation, you can.

Phone-driven home-service trades across the United States—HVAC, plumbing, electrical, roofing, garage doors, landscaping, pest control, and similar shops—especially owner-operators and small teams where the phone rings while everyone's out on jobs.

Yes. We onboard shops in any US state. If you have special licensing or dispatch rules in your area, we'll build those into your script on setup.

Established platforms for phone numbers, voice AI, chat, texting, and calendars. We set them up and manage them instead of building custom software, so you're not betting on something experimental. We'll tell you exactly which ones on our first call.

Yes. The greeting says it's your shop's AI assistant and that the call may be recorded. If anyone asks, it tells the truth, and anyone can ask for a person.

You decide what counts: no heat, no AC, a gas smell, an active leak, anyone asking for a person. Those calls go straight to you or your on-call tech, by transfer or an instant text. For a gas smell or a carbon monoxide alarm, it first tells the caller to get outside and call 911 or the gas company.

It doesn't guess. It takes a message and texts it to you right away.

Questions about your business that you've approved: services, service area, hours, pricing ranges or trip charges, warranties and policies, financing if you offer it, and what customers should expect on a visit. On website chat, it can answer from the pages on your site because we train it on that content—it doesn't browse the web live. If a question isn't covered, it doesn't guess. It takes a message and texts you.

Only what you tell it to. Some owners share a trip charge or a tune-up price. Others want every price question to come to them. It's your call.

Yes. It can cover just after hours and overflow, so your team still takes the calls they can get to.

No. You keep your main number. We forward calls to your AI receptionist only when you want it to answer: after hours, overflow, or every call.

A natural, friendly voice. You'll hear it and approve the script before anything goes live.

Only people who contacted you: booking confirmations, and replies when they text your number. Texts are registered under your business name, and replying STOP always works.

No. It only answers. We don't use AI for outbound calls.

About 30–60 minutes for setup and testing, by our estimate. We do the building. We'll give you a go-live date on our first call.

Your website and Google Business Profile, your service area and hours, your emergency rules, who gets handoffs and how, access to your calendar (or we'll set one up), and anything it should or shouldn't say about pricing.

It books into a calendar we set up for your shop. If you already use a scheduling or field-service tool, tell us which one on our first call and we'll tell you straight whether it connects.

Catch is $500 setup and $199/mo—missed-call text-back and website chat, with no AI phone minutes. Answer is $1,500 setup and $500/mo, with 200 voice minutes included, then $0.35/min up to your monthly cap. Full Desk is $2,500 setup and $850/mo, with 500 minutes included, then $0.30/min up to your monthly cap. See all plans on the pricing page.

Yes, a short one. It starts with a 3-month first term, then month to month. After the first term, you can cancel with 30 days' notice by email.

Half when you sign and half when it goes live. On Catch, the setup fee is credited toward Answer or Full Desk if you upgrade within 90 days. Otherwise it isn't refundable after go-live.

Catch has no AI phone minutes. On Answer, 200 minutes are included, then $0.35/min up to your monthly cap. On Full Desk, 500 minutes are included, then $0.30/min up to your cap. We alert you at 80% of your cap; past the cap, calls automatically fall back to missed-call text-back. If you're regularly at the cap, we'll talk about whether Full Desk would save you money.

No. Nobody can honestly promise that. Before go-live, we agree on what success looks like based on your numbers, and we review results with you on your monthly check-in.

You do: your contacts, call recordings, and transcripts. If you leave, we export them for you within 30 days, then delete our copies.

Calls can be recorded and transcribed so you can review them and we can improve the answers. The greeting tells callers up front. You decide how long recordings are kept.